This section looks to provide you with all of the information that you may need as a patient of London Urology Group.
We understand that it can be a difficult time for you when seeking urological advice. Our aim at London Urology Group is to make the process as effortless and simple as possible, in order for you to be able to focus on getting the best urological treatment available.
Booking your appointment
Your referring healthcare professional may suggest which consultant you see at London Urology Group. We will always offer you our earliest possible appointment, however of course you may choose who you see.
You may already have a diagnosis and are being referred for surgical consideration. In this instance, your referral will be to a specific consultant at LUG. The various sub specialities of the consultants are listed in the About Us section.
We have a dedicated booking team on hand to manage your appointments. Simply call, email or use our online form. Please download the form here
For urological problems it is preferable, but not always essential, to have a letter of referral from your general practitioner or referring specialist. This may be your NHS or private sector physician. A referral letter maybe a requirement of your private health insurer in order to cover your visit.
If you are coming from overseas for treatment, a referral letter is welcome but not essential in every case. Any previous medical reports that can be obtained will be helpful. If you are being referred to us through your embassy, a letter of guarantee is required.
You should also bring your health insurance policy number and your ‘pre-authorisation’ number from your insurers.